When to involve us
Growth made authority unclear.
Decisions return upward, wait between functions, or move without a named holder because formal authority no longer matches how the work is done.
Does this look familiar?
- Recurring operating decisions still reach senior leadership for resolution.
- Formal authority and exercised authority sit in different places.
- Decisions escalate because value, risk, or impact thresholds are undefined.
Authority may exist on the organization chart without being usable in the work.
Relevant route
Portfolio: Restructuring & Organization Design
Engagement: Where Decisions Stop
Where Decisions Stop traces real decisions from request to resolution. It shows where each decision waited, who formally held authority, who exercised it in practice, and which missing threshold kept it travelling upward.
If an organization design has already been approved but roles and authority have not entered the work, go to “An approved design has not entered the work.”